Episodes
Thursday Mar 02, 2023
Thursday Mar 02, 2023
Taken from the book "The Effortless Experience - Conquering the New Battleground For Customer Loyalty" by Matthew Dixon, Nick Toman, and Rick Delisi, I explore the idea of Experience Engineering and how to use it in your everyday life as a leader, manager, and even in your "regular life.
*You can find the book Here